Part 107 PrepDrone Test — FAA remote pilot exam prep

Support

Answers to the most common questions. If you don’t find what you need, we’re one email away.

Contact us

Email us and we’ll usually reply within 1–2 business days.

support@yuxicompany.com

To help us respond faster, please include your iOS version and a short description of what happened.

Frequently asked questions

How do I restore a purchase on a new or reset device?

Your Single-Exam Pass is tied to your Apple ID, so you can restore it for free:

  1. Make sure you’re signed in to the same Apple ID you used to buy.
  2. Open the App and go to the paywall / unlock screen.
  3. Tap Restore Purchases.

Your unlocked features should return within a few seconds. If they don’t, check your internet connection and Apple ID, then email us.

I bought the Pass but features are still locked. What now?

First try Restore Purchases (see above). If it still doesn’t unlock:

  • Confirm the purchase went through in Settings → your name → Media & Purchases → Purchase History.
  • Force-quit and reopen the App.
  • Make sure you’re on the same Apple ID that made the purchase.

Still stuck? Email support@yuxicompany.com and we’ll sort it out.

What does the Single-Exam Pass include?

The Pass is a one-time purchase — not a subscription. It unlocks:

  • the full question bank;
  • unlimited full-length, timed mock exams;
  • AI explanations and follow-up questions;
  • your live Readiness Score.

The free tier — daily practice plus one mini mock exam — stays fully usable without buying anything.

Is there a subscription or recurring charge?

No. The Single-Exam Pass is a single, non-recurring purchase. There is nothing to cancel and you won’t be billed again.

How do I get a refund?

All purchases are handled by Apple, so refunds go through Apple:

  1. Visit reportaproblem.apple.com.
  2. Sign in with your Apple ID.
  3. Find Part 107 Prep and choose “Request a refund.”

If you hit a problem, email us and we’ll help where we can.

How does the Readiness Score work?

The Readiness Score is a single honest estimate of how likely you are to pass the FAA Part 107 knowledge test today. It combines how well you’ve mastered each of the 12 ACS topics with how fresh that knowledge is (using spaced-repetition scheduling). As you practice, it climbs — and it tells you when you’re genuinely ready to book the exam.

Does the App work offline?

Yes. Practice, mock exams, and your progress all work fully offline — study on the commute or in the field. An internet connection is only needed for iCloud sync and, on some devices, the cloud fallback for AI explanations.

How do I sync my progress across devices?

Sync happens automatically through your own iCloud account. Sign in to the same Apple ID on each device and keep iCloud enabled for the App (iOS Settings → your name → iCloud). Your data stays private to you — we can’t see it.

Which iOS version do I need?

Part 107 Prep requires iOS 17 or later. On-device AI explanations use Apple’s built-in models where your device supports them; otherwise the App uses a cloud fallback.

Are the questions official / accurate?

Every question is sourced from public FAA material — the Remote Pilot – Small Unmanned Aircraft Systems Study Guide, the Airman Certification Standards (ACS), and 14 CFR Part 107. The App is an independent study aid and is not affiliated with or endorsed by the FAA. Always confirm current requirements with official FAA sources before your exam.

What data does the App collect?

None that identifies you. There’s no account, no server storing your identity, and no tracking or advertising SDKs. Your study data stays on your device and syncs only through your own iCloud. See the full Privacy Policy for details, including how AI explanations work.

App Part 107 Prep: Drone Test Requires iOS 17+ Language English Publisher 余夕(上海)网络科技有限公司